Patient Information
Contacting Our Office
Office Address:
4001 Preston Avenue
Suite 110
Pasadena, TX 77505
Main Phone Number: 281-249-2273
Office Hours: Monday - Friday 8:00am - 5:00pm
Prescription Refills
Prescription refills should be taken care of during your regularly scheduled visits. If you need a refill, please schedule an appointment, Monday - Friday, 8am - 5pm. Prescriptions will not be refilled over the telephone.
After Hours & Emergenices
If you need to see a doctor after hours or on weekends for a non-life threatening problem, please call Bayside Urgent Care. Bayside is open until 10pm Monday through Friday and on weekends.
For emergency care after 10pm, please call or visit the new Fairmont Emergency Care center at 6002 Fairmont Pkwy., 713-359-2100.
Payment & Billing
We participate with most major health insurance plans and we will file your insurance claims for you. However, unless other arrangements have been made in advance, payment of all co-insurance, copays and deductibles will be expected at the time of service. We do offer discounts for patients that do not have health insurance.
If your insurance carrier has not responded to your claim within 90 days, we reserve the right to formally transfer all associated liability for the claim to the patient or the guarantor. If we do not participate with your insurance plan, we will file your claim for you, but you will be expected to pay at the time of service.
We do realize that emergencies do arise that may affect timely payment of your account. If such extreme cases do occur, please contact our office at 281-249-2246.
